Customer Service
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
We ship all printed products using UPS Ground with tracking number. Electronic products are delivered via email. Depending on what you have ordered, printing can take up to 5 business days before the finished product is shipped to you.
- Privacy & Security
We guard our customer's privacy with the same care that we take with our personal information. We will never share, sell, rent or otherwise give your information to a third party. Payments on our site are processed by a separate payment processing company that uses the industry best practice security measures to protect your financial information. We are never in possession of your credit card or bank details.
- Returns & Replacements
Products are not returnable because they are custom-created for each customer. If you find that anything in your order was not satisfactory, we encourage you to contact customer service so we can make it right.
- Ordering
All orders are processed through our website. We cannot take orders by telephone. This ensures that your private financial information is handled securely through our payment processor.
- Payment, Pricing & Promotions
Our payment processor accepts Visa, MasterCard, Discover and American Express. They can also process a payment by check for you. You can create an account with them if you want to use their service again in the future - or you can complete a one-time payment without creating an account. They process your transaction through their secure site. We are never in possession of your financial information.
- Viewing Orders
To see the status of your current order or to review your order history, please use the My Account feature at the top right corner of the page.
- Updating Account Information
To update your account information with us, just login to your account using the My Account feature at the top right corner of the page.


